ABOUT THE ROLE Fronting carrier providing access to commercial and personal lines both admitted and non-admitted markets seeks dynamic and engaging Program Operations Manager who is looking for an opportunity to join an industry-leading Property & Casualty insurance carrier focused on partnering with Reinsurers, MGAs/Program Administrators, and Insurtechs.

DUTIES & RESPONSIBILITIES Contributing to the onboarding projects of new program administrators. Active involvement in ongoing operational tasks and services from MGAs, TPAs and Clients. Directing and managing the day-to-day activities of the MGA/Client and leading ongoing efforts related to the development, optimization, and efficiency improvements, ensuring that the needs of both internal (Underwriting, Finance, Actuarial, Legal, Compliance, CAT and Claims) and external stakeholders (cedants, MGAs, brokers, States and auditors) are understood and addressed. Ensuring that systems, processes, and controls are in place. Contributing to the production of reports, both internal and external, such as monthly/quarterly/annual reports, data calls, and internal/external audits.

SKILLS & EXPERIENCE Experience in designing and evaluating controls, preferably with surplus lines and admitted business environment. Proven analytical and problem-solving skills. Experience in managing granular and large sets of data. Strong P&C industry knowledge, with knowledge of the marketplace, the underwriting process and overall insurance company operations. IT literate - understanding of data and architecture.